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Error: Can't get version, The remote name could not be resolved: 'vc.dbfront.com' [closed]

0 votes

The error message above was found in the LogFile and I dont see any notifications but an empty red box on the top of the page after login.

I use version 1.0.8.4605 and wonder what the problem might be. I cannot even ping/resolve vc.dbfront.com. Is there an option to disable this or do I need to change the address?

closed with the note: Solved :)
in Version 1.0.8 by (350 points)
closed by

1 Answer

0 votes

The version checks are done primarily against the domain dbFront.com. The domain vc.dbfront.com is a fallback domain coded into dbFront in the event that dbFront.com is not reachable or if I decide to move some services to another server or host.

I will look at improving the error details and message.

If the error is ongoing then the most likely source of the error is that access to dbFront.com is blocked from the webserver.

by (44.5k points)
Thanks for the hint, I was now able to resolve the problem.
A message that the first call to dbfront.com is not successful would be an improvement.
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